Journal of Finance and Marketing

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Journal of Finance and Marketing 44 7897 074717

Latest Developments Hotel Management

Innovation in the hotel industry is important because it has the capability to transform the industry positively. Over the past few years, inventions in the hospitality industry have developed at a vigorous pace. Even though most service providers and hospitality-related services are doing their best to keep up with these hasty changes, new technology has helped the industry to rise. Wearable technology has been making rounds in several high-end hotels across the globe and is by far one of the best inventions in the hotel industry. SaaS has definitely transformed the Hospitality industry. Artificial intelligence is coming as an offshoot of this which by many is being considered as innovation as important as the wheel. Nowadays, there is no shortage of in-room technology that can make the guest experience enhanced. Technology has played a key role and Easy check-in is one of the things which are simple yet one of the most important innovations in the hospitality industry over the past decade. A lot of hotels are now allowing everything to be operated through apps. Workflow management tools have become important because they help to reduce instances of dropped guests. The internet has affected every corner of our lives so much so that the guest will not stay at a hotel if they cannot access the wi-fi. Apps available for both Android and iOS can now allow guests to access a range of services including booking appointments for spas, set wake up calls, ordering a taxi, etc. It is now easier than ever to track down the best deals with the help of Big Data and innovative sites that help consumers make their decisions.

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