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Customer's satisfaction in public and private sector banks in India: A comparative study.
Commerce Department, DSB Campus, Kumaun University, Nainital (UK), India
Biography:
L.S. Bisht,working since 4 years he publish 16 article Customers? satisfaction, Banking services, Private & public banks, Expectations & perceptions, SERVQUA Commerce Department, DSB Campus, Kumaun University, Nainital (UK), India
Subjects of specialization: Customers? satisfaction,Banking services,Private & public banks,Expectations & perceptions
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